Our Training & Assessment
We deliver an independent training and assessment programme for you and your staff on how to both manage and instruct on all types of ropes courses.
Our training covers the European Ropes Course Association (ERCA) standards for providing sessions on rope courses and delivering rescues.
The courses are run at your own centre to enable correct familiarisation and association with equipment for your staff. Training courses will be geared to the specific requirements of your centre or course. Ensuring that your staff have undergone robust, independent training will provide you with security and peace of mind. We also have a fantastic training venue at our base in Cumbria where we run “open” courses and have access to a variety of different ropes courses.
We will ensure that you have up to date awareness of industry regulations and how they affect you in addition to advice on maintenance, inspections and equipment.
ERCA Training
The European Ropes Course Association (ERCA) provides qualifications to enable employees to safely operate and instruct on a variety of different courses.
Upon successfully completing training and assessment, candidates receive an ERCA certificate.
Course Entry Requirements
- Minimum age 16 years for Low Ropes Instructor and 18 years for all other ropes courses.
- Trained in First Aid (including CPR) within the previous three years. Proof of this will be required before certificates can be issued.
- Further entry requirements are detailed in individual courses above.
Training Terms and Conditions
Booking and confirmation process
In the first instance, request a booking form via info@technicaloutdoorsolutions.co.uk.
Once the booking form is completed and returned, an invoice will be generated.
The Invoice is payable within 14 days of invoice date, unless prior arrangement is made with Technical Outdoor Solutions. If payment is being made by an organisation, a purchase order number/reference and invoicing details must be provided on the booking form and an invoice for the balance will be issued to the organisation.
No contract will be made until Technical Outdoor Solutions have received and acknowledged receipt of both booking form and payment.
The balance must be made in full before attending the course, unless prior arrangements in writing have been authorised by Technical Outdoor Solutions. Please note certificates will not be sent until the invoice has been paid in full.
Payment
Payment can be made in the following ways:
- BACS Transfer
- Cheque – made payable to: Technical Outdoor Solutions Ltd.
The balance must be made in full prior to the start of the course.
Attendance to the course will be denied if balance is not paid in full prior to the start of the course, unless prior arrangements in writing have been authorised by Technical Outdoor Solutions.
Overdue payments will be charged 5% per week on all money owed.
Cancellation
If Technical Outdoor Solutions needs to cancel a course, full refund will be made or alternative dates can be arranged.
In the event you need to cancel your place on a course, it must be in writing and acknowledge by Technical Outdoor Solutions. Cancellation will only take effect from the date that the notice is received. Cancellation of a place on a course must be made no less than 14 days prior to the start of the course.
Cancellations no less than 14 days prior to the start of the course will receive a full refund or the opportunity to attend alternative dates. Cancellations made within the 14 days of the start of the course will incur the full course booking cost, unless an alternative date can be arranged.
In exceptional circumstances Technical Outdoor Solutions will consider a partial/ full refund but this will be assessed on a case by case basis.
Insurance and safety
Technical Outdoor Solutions holds appropriate insurance to cover all activities and training provided. It is recommended that those attending the course take out appropriate personal accident and cancellation insurance.
We reserve the right to change/ modify or cancel at short notice for any activity which Technical Outdoor Solutions consider compromises the safety of the trainers/group/clients. This may include clients ability, equipment, behaviour, adverse weather conditions etc. This will be carried out in full consultation of the group and may mean that no refund can be given.
Equipment
Technical Outdoor Solutions can provide all the necessary safety Equipment and PPE required for each training course, where applicable. Providing it meets current safety standards, you are welcome to bring and use your own safety equipment as long as it is appropriately marked to prevent it becoming misplaced or mixed with any Technical Outdoor Solutions Equipment. The trainer will discuss the suitability of such equipment and provide an alternative if deemed to be unsuitable. Technical Outdoor Solutions does not take any responsibility for any misplaced or damaged equipment brought along and used during a training course.
Contractual agreement
The signing of the booking form and agreement to the terms and conditions constitutes a contract between yourselves and Technical Outdoor Solutions Ltd. and is therefore governed by and construed in accordance with English law, being subject to the jurisdiction of the courts of England and Wales. No variation shall be of any effect unless in writing and authority of Technical Outdoor Solutions Ltd.